Simple Build AI ("we," "our," or "us") operates the simplebuildai.com website and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully. By using Simple Build AI, you consent to the practices described herein.
1 Information We Collect
Personal Information You Provide:
- Name, email address, and password when you create an account
- Billing information and payment details (processed securely via Stripe)
- Domain registration details (name, contact information for WHOIS)
- Support ticket content including messages, attachments, and contact details
- Website content you create using our AI builder tools
Automatically Collected Information:
- IP address, browser type, operating system, and device information
- Pages visited, time spent on pages, and navigation patterns
- Referral source and search terms used to reach our site
- Cookies and similar tracking technologies (see Section 4)
2 How We Use Your Information
We use collected information to:
- Provide, operate, and maintain our website builder and hosting services
- Process your transactions and manage your subscriptions
- Register and manage domain names on your behalf
- Send transactional emails (account confirmations, billing receipts, support responses)
- Improve our AI models and personalize your experience
- Respond to support requests and provide customer service
- Detect, prevent, and address fraud, abuse, or technical issues
- Comply with legal obligations and enforce our terms of service
3 Information Sharing & Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Stripe (payments), Cloudflare (hosting & CDN), 20i (domain registration), Resend (transactional email), and AI model providers for website generation
- Domain Registries: When you register a domain, certain contact information is shared with ICANN-accredited registries as required by domain registration regulations
- Legal Requirements: When required by law, subpoena, or government request, or to protect our rights, privacy, safety, or property
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the successor entity
4 Cookies & Tracking Technologies
We use cookies and similar technologies for:
- Essential Cookies: Authentication tokens and session management required for the platform to function
- Analytics: Google Analytics 4 (G-RQCB2FL5Z8) and Google Tag Manager (GTM-W2T85J34) to understand how visitors interact with our site
- Performance: Cloudflare performance and security cookies
You can control cookies through your browser settings. Disabling essential cookies may impact your ability to use our services. To opt out of Google Analytics, visit Google Analytics Opt-out.
5 Data Storage & Security
Your data is stored on Cloudflare's global edge network and D1 database infrastructure. We implement industry-standard security measures including:
- All data transmitted over HTTPS/TLS encryption
- Passwords hashed using secure one-way algorithms
- API keys and secrets stored in encrypted environment variables
- Cloudflare enterprise-grade DDoS protection
- Regular security audits and vulnerability assessments
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6 Third-Party Services
Our platform integrates with the following third-party services, each with their own privacy policies:
7 Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request that we update or correct inaccurate information
- Deletion: Request that we delete your personal data ("right to be forgotten")
- Portability: Request a machine-readable copy of your data
- Objection: Object to certain processing of your data
- Withdraw Consent: Withdraw previously given consent at any time
- Opt-Out: Unsubscribe from marketing communications at any time
To exercise any of these rights, please contact us at support@simplebuildai.com or submit a request through our contact page. We will respond within 30 days.
8 Children's Privacy
Simple Build AI is not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us at support@simplebuildai.com and we will promptly delete it.
9 International Data Transfers
Your information may be transferred to and processed on servers located outside your country of residence, including in the United States. Cloudflare's global edge network means your data may be processed in multiple jurisdictions. By using our services, you consent to these transfers. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws, including GDPR Standard Contractual Clauses where required.
10 Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For material changes, we will notify you by email or by posting a prominent notice on our website. Your continued use of Simple Build AI after any changes constitutes acceptance of the updated policy.
